Autm Workflows

Privacy Policy

Effective date: 27th April 2025

1. Introduction

At Autm, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you use the Operational AI System.

By using our system, you agree to the practices described in this policy.

2. Information We Collect

When you use the Operational AI System, we may collect the following information:

Contact Information: Company name, contact name, email address.
Third-Party Connection Data: Authorisation codes, access tokens, refresh tokens, and basic account identifiers from services you connect (such as Google, Microsoft, Todoist, Trello, and others).
Service Metadata: Preferences you select (e.g., preferred task tool, calendar tool).

We do not collect any unnecessary information beyond what is needed to operate the services you authorise.

3. How We Use Your Information

We use the information we collect to:

Set up and manage your connections to third-party services.
Perform authorised actions within your connected services on your behalf (e.g., sending emails, creating calendar events, updating tasks).
Configure your operational workflows according to your selections.
Communicate with you about your account and system updates.

We will not use your data for any unauthorised purposes.

4. How We Store and Protect Your Information

Your OAuth credentials (such as access and refresh tokens) are stored securely in encrypted form.
We apply industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.
Access to your data is restricted to authorised personnel who require it to deliver the Operational AI System.

We regularly review our security practices to maintain the safety of your data.

5. Sharing of Information

We do not sell, rent, or share your personal information with unauthorised third parties.
We may share information with service providers who assist us in delivering the Operational AI System, but only under strict confidentiality and data protection agreements.
We may disclose your information if required by law, regulation, legal process, or governmental request.

6. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you.
Correct any inaccuracies in your personal information.
Disconnect any of your third-party accounts at any time.
Request deletion of your information, subject to legal and operational requirements.

To exercise any of these rights, please contact us at support@remote.online.

7. Retention of Information

We retain your information only for as long as necessary to provide the Operational AI System and fulfil the purposes described in this policy.

When no longer needed, your information is securely deleted.

8. International Data Transfers

If you are located outside the United Kingdom, please be aware that your information may be processed and stored in the United Kingdom or other jurisdictions that may not have equivalent data protection laws.

By using the Operational AI System, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will notify you of significant changes.

Your continued use of the Operational AI System after changes take effect constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information,

please contact us at: support@autm.ai